Continue shopping
View cart & checkout
Continue shopping
View cart & checkout

FAQ

Frequently asked questions

Do I need to be registered to complete an order?

No, you can place an order without having to register on the website, by choosing the “Check out as a guest” option on the Checkout page. However, you will have to provide your personal details to place the order, such as your name and surname, address, e-mail address and telephone number.

How can I pay for my orders?

We accept the following payment methods: PayPal, debit and credit card (via PayPal), bank transfer (in advance).

Can I make purchases as a private customer?

Of course. The prices you can see on www.lavezzi.it include VAT. For customers purchasing from outside of the European Union, the VAT will be removed at checkout.

How much does the shipping cost?

The shipping costs are automatically calculated on the basis of the country and area of destination, on the type, volume and weight of the item.

In order to find out the shipping costs, you will just have to add the item that you want to purchase to the cart, click on View Cart, then – on the Cart page – you can insert the details of the area and country where the products will be sent (Country, State/Province, ZIP). If you click on Estimate, the estimated shipping cost will appear. 

How do I get in contact to ask questions or make a complaint?

Should you have any questions or complaints, you can reach us at lavezzi@lavezzi.it or call us at +390384/670027.

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